Shipping policy

Free Shipping In Canada

Full Cycle offers free standard ground shipping through Canada Post and UPS to addresses within Canada on orders over $50*. Customers are provided with up to date tracking information directly from Canada Post when available. Staff are available on Chat and email Monday through Saturday 9am-5pm to answer any questions you may have, and respond to emails 7 days a week.

Our free shipping includes oversized items.

Exceptions apply to areas of Northwest Territories and Nunavut that lie outside the standard coverage area for Canada Post and UPS, In which case shipping charges are at the customer's expense.

Item return shipping costs are at customer's expense. Any freight/delivery charges are final and cannot be refunded.

Local orders and oversized items may ship with alternate couriers for faster service.

In event of non-delivery and the parcel being returned to our warehouse, the order will be refunded minus the outbound and return shipping costs. If a shipping address is entered incorrectly, such a non-delivery can occur. Please ensure your shipping address is correct. Refused shipments will also be refunded less the original and return shipping costs.

Shipping To U.S.

Full Cycle now ships to the U.S. Orders over $50 CAD ship free. We will only deliver to billing addresses in the U.S. Customer is responsible for all duties/taxes at receipt. Oversized shipping not currently available. We do not ship to freight forwarding services.

Order Cancellations

Full Cycle reserves the right to, at our sole discretion, cancel and refund any order, for any reason we require. This may be related to a high risk payment, incorrect inventory, or a price discrepancy. While we always aim to maintain accurate pricing site-wide, it is possible for some items to display incorrect pricing. In the case of particularly disparate pricing, we will cancel and refund the order.

After an order is placed, we may not be able to make modifications or changes. Please reach out as soon as possible if such a case arises.