Refund policy
We have a 60-day return policy, which means you have 60 days after receiving your item to request a return. There are a few exceptions:
- Sale items are final sale.
- Items can be returned within 60 days in unused condition with all packaging for a full refund.
- Electronics can be returned within 30 days unopened with all packaging for a full refund.
- Debit purchases made in store are refunded by cash.
To return a shipped order, please email hello@fuller.bike beforehand to confirm the return. Customer is responsible for return shipping. Items must be postmarked before 60 days for a refund.
Cancelled or returned online orders over $500 are subject to a 3% restocking fee.
International orders are final sale.